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When we receive your file...  
We will do this: We won't do this:
- Check for issues mentioned in the Common Pending Jobs Problems list - Check for issues other then those mentioned in Common Pending
- Notify you of problems in your artwork file, or   Jobs Problems
- Go straight to print if there were no errors found with your artwork file - Correct any technical errors in your artwork file
- Correct any setting problems with your artwork
Reprint the file because of your failure to follow the artwork setting
  guidelines on our website
 
 
We want to help you get the best results for your print job. Therefore, please be sure to refer to the artwork specifications when preparing your artwork. Failure to comply with our guidelines may delay your print job as well as increase its cost.
 
Download Artwork Specifications ( PDF Files)
The following files are basic requirements and guidelines for artwork setting. They are categorized by topic and unless otherwise stated (or titled so), these artwork specifications apply to all our products. Please download and refer to them when preparing you artwork.
 
NOTE:
The artwork specifications listed below are the latest.
Please refrain from using older versions to avoid unnecessary complications.
 
NO Topic Pages Latest Update File Size Download
01 Biz-Document artwork specifications and checklist 3 15 Sept 2010 2.08MB
02 Colour, images, text, line 2 26 April 2010 1.20MB
03 Using our template guidelines 2 26 April 2010 1.31MB
04 Artwork orientation 1 26 April 2010 0.99MB
05 Preparing spot colour artwork 1 26 April 2010 1.05MB
06 Preparing final artwork 1 26 April 2010 526KB
07 PDF setting 1 26 April 2010 255KB
08 Sending file to us 1 26 April 2010 544KB
09 Booklet artwork specifications and checklist 3 26 April 2010 4.04MB
10 Pre-Inked Stamp artwork specifications and checklist 2 26 April 2010 1.05MB
11 General checklist 1 26 April 2010 633KB
12 Glossary 1 26 April 2010 733KB
13 Envelope artwork specifications 1 26 April 2010 573KB
14 Common pending job problems 1 26 April 2010 753KB
15 Note pad artwork specifications and checklist 2 26 April 2010 825KB
16 Letterhead artwork specifications 1 26 April 2010 465KB
17 Preparing Hot Stamping Artwork 2 10 Dec 2010 2.44MB
18 Artwork Specification for Fine Paper 1 26 April 2010 366KB
19 Preparing Spot UV Artwork 3 26 April 2010 2.48MB
20 Adding a solid black (SUPER BLACK) area in your artwork 1 26 April 2010 241KB
 
 
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Any Preflight Error?
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YES
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Amend file and Resubmit
according to Preflight Report
 
Any Preflight Error?
NO
YES
Resubmit File
Amend file and
Resubmit via Pending Jobs
Print
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your job
 
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