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Excard Global ships all print orders to customer by air through its appointed courier partners. All orders are carefully packed, insured and shipped blind to addresses.
Every order, once shipped out from our printing plant, is issued an Airway Bill (AWB) number so that customers can track their shipment from the respective courier company’s website. To retrieve your AWB number, login and go to
My Account > Track Order.
  Turnaround Time
To know the number of days required to complete your order and deliver it, kindly add number of process days to shipping days. You can use the
Price Calculator tool to view this information. The calculator will automatically estimate delivery time after generating print and shipping cost according
to your input.
  Standard Process Days (for Popular Products)
Standard Process Days refer to the number days required for printing only. Below are the standard process days for the printing of products
without finishing.
Print Process Product Quantity Process Days
Litho Offset Biz-Document 10 ?1,000 4
Bookmark 250 – 2,000 2
2,001 – 30,000 3
Business Card 250 – 10,000 1
Envelope 500 – 10,000 4
Folder 250 – 50,000 2
Letterhead 1,000 – 10,000 3
LO Sell Sheet 250 – 200,000 3
Notepad 250 – 10,000 8
10,001 – 20,000 12
Paper Bag 250 – 15,000 4
15,001 – 25,000 5
25,001 – 50,000 6
Tent Card 250 – 20,000 3
Digital Offset Bookmark 50 ?20,000 1
Business Card 50 ?20,000 1
DO Sell Sheet 10 – 20,000 1
Letterhead 10 – 20,000 1
Others Pre ?Inked Stamp 1 ?999 1
X-ccessories 1 – 999 1
More detail ...  
  Shipping Days
Shipping Days refer to number of days required to ship your print order to your address.
Standard Shipping Days
2 – 5 business days to all countries we deliver to.
*Economic Shipping Days
6 – 14 business days to all countries we deliver to.
*Note: Sometimes the price calculator or during the ordering step, you will be given the choice to choose Economic Shipping.
This second shipping option offers a cheaper shipping fee but will require a longer shipping duration.
List of countries that we deliver to:
Albania, Armenia, Australia, Austria, Belarus, Belgium, Bulgaria, Canada, Croatia, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kazakhstan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Qatar, Romania, Saudi Arabia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom and United States of America.
  Rush Order service
Rush order refers to priority service that shortens Process Days by 1 or 2 days. This optional service is available for selected products and specs only, during ordering
step and in Price Calculator.
  Shipping Cost/Rates
Shipping cost is according delivery destination and product weight. Our standard shipping rates can be viewed using the Price Calculator tool or during the ordering steps.
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Customer Care:
Business Hours:
Mon-Fri : *8.30am - 5.30pm
Sat : *8.30am - 1.00pm
Closed on Sundays
*UTC/ GMT +8 hours
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